This premium level of service is the standard at Royalton Hicacos and features the comfort of anticipatory service, and highly-trained butlers help fulfill your every request. Hideaway Restaurant- diamond club guests are not allowed , not what we understood when we booked. My family of 4 is planning to visit the Cancn/Riviera Maya area for Spring break in March. It was reported that guests were turned away for not being dressed appropriately (e.g. Views vary from ocean to uninspiring. Jania Ashay has over 115.2K followers, 511 comments, and 511 likes. They need to bring it down a notch and make it more about comfortability. The Royalton Diamond Club Cancun is a luxurious all-inclusive resort that offers guests the ultimate in pampering and relaxation. When we arrived, our name was checked and we were taken way to the Diamond Club Lounge. Ive read 81 different Royalton St Lucia Diamond Club reviews (so you dont have to) from people that have actually stayed there. The cost of diamond club at Royalton Chic Punta Cana starts at $500 per person, per night. Aeroporto de Partida: Raleigh (RDU) Voos; Hotis; Carros; Transferncias; Atividades; Pacotes; Minha Conta; Suporte Every time, every day, or night, our chefs deliver the finest cuisine to the finest rooms. Este es un complejo moderno con excelente personal y servicio. We met our other ButlerWe were part of a group who were there for a wedding. Our Black Friday & Cyber All Inclusive Resort deals will blow your [Read More], I am not sure what it is about Turbo the Turtle. My one daughter with a family of four got the one bedroom presidential suite and it was fabulous. Your drinks arrive quickly and, after a few days they arrive before you know you need one. One bottle per week of premium liquor (in-suite). It is a great pleasure to know that we were able to exceed your expectations, and that you enjoyed our service, facilities and food. Another shout out to Shaun the fitness instructor, he was AWESOME! Almost all staff was very friendly and accommodating.Clean and certainly more than well maintained although I did observe some area that needed attention; not obvious to the untrained eye. 2023 Coronet Diamonds. We don't drink much so premium isn't a big deal to us. Could have eve been more if im honest..all areas are kept very clean and tidy even the Gardens are well maintained..it is a very beautiful resort.Beach-WOW it stank and could not venture into the water at all on some days ,.This is not reflection on the hotel and we did know before we went about the beach but it is such a shame about the murky water smell etc..as the beach is very nice with plenty of loungers/cabanas. Amazing resort with the friendliest staff. Preferred seating at the restaurants. Hi, my name is Meg and, you guessed it, I love to travel. manchester england. Fish Lamb gyros (my favourite) well worth a try especially if like us you don't like a big meal lunch times.Maid was very attentive always had our room cleaned and we had turn down every night with chocolates left & usually a little form of towel art ..elephant etc..lovely touch.Entertainment during the day was very low key in comparison to other hotels w have stayed in including another Royalton.but afternoons were good always various artists playing instruments. We are glad to learn how much you have enjoyed your stay at Royalton Riviera Cancun and that our facilities and service. The majority of people who have stayed in the Diamond Club at the Royalton thought that the butler service was well worth the extra money. Food and choice of restaurants are brilliant. Royalton Antigua, An Autograph Collection All-Inclusive Resort & Casino: Just Fantastic! My family of 4 is planning to visit the Cancn/Riviera Maya area for Spring break in March. Our room was a genuine ocean view. Overall, we has a lovely holiday. Luxury Junior Suite with Ocean View- CA $511.73/night LUXURIOUS EXCLUSIVE EXPERIENCE Royalton Bavaro offers guests an exclusive vacation experience with an upgrade to Diamond Club. Ive narrowed my options down to the Royalton Riviera and am trying to decide a few things: *Does doing the Diamond Club make a huge difference? My grandsons ages 5 and 8 enjoyed the kids club. Experience The Magic Of Tiffany & Co Now Open In Montreal. We experienced a few minor issues. Stay in our most luxurious suite and enjoy the ultimate Punta Cana vacation. You can obtain a variety of premium benefits and amenities with your Diamond ClubTM membership. The Royalton Diamond Club is a great way to get the most out of your vacation. The Royalton Diamond Club experience is much like flying First Class. They did not always follow the schedule posted and at times would do things upon request when pointing out that it is listed on the schedule, often times there was lots of "free play" but it was a good place for the kids to get out of the sun and be with other children their ages. Re: Is royalton Bavaro Diamond club worth it? Our daughters really enjoyed the kids club. La playa es increble y Diamond Club fue excepcional. Is The Royalton St Lucia Diamond Club Worth It? A presidential room costs around $1,097 with Diamond Club ($1,011 without Diamond Club). !Also, Sephra in the sales team was so helpful and very friendly. Youre on the same plane as everyone else and you get to your destination at the same time. Dont expect to see me at 5:00a wrestling Hilda over her favorite beach chair. Relax, rekindle and renewdont race, rage and ruinYour time is precious. Depending on which upgrade you want, the Diamond Club room and services will be upgraded. Servicio al cliente decepcionante. For this reason, many people said that the Diamond Clubs butler service alone makes the club worth it as only butlers can make dinner reservations at restaurants. Any other big bonus with getting it. We always care about our guests as you are considered our top priority. You're on the same plane as everyone else and you get to your destination at the same time. We were assigned 2 Butlers, but neither was available so Francine took us to our room and showed us around.ROOMWe where in block 6 on the 3rd floor. However, some guests have reported that the cost of diamond club at Royalton Punta Cana can be as much as $100 per day, so it is definitely worth doing some research beforehand to see if it is something that is within your budget. - Diamond Club beach bar, need to thank Marva, Trevor and Louise they were outstanding and looked after us so wellthank you !! However, in general, a membership to this exclusive club will likely cost several thousand dollars. The resorts best ocean views are used to make gourmet meals at the dining table, play pool, and converse in the outdoor Jacuzzi. TUI did take notes from us but after that, we heared nothing else from them - thought they might check to see if everything was ok. Also told customer services, my husband was asked to fill in a food report!Best thing that came from this episode was hand sanitizer suddenly appeared all over the hotel in the second week! We were part of a group who were there for a wedding. Burritos. We always found that the kids would jump and splash very close to us although there were plenty of areas were no people were sitting. It was even better than our last trip. Only took approx 10 minutes and then were directed to our room ( slightly annoyed that nobody actually accompanys you as this place is huge)We had previously paid & pre selected our room on room selector and was assured i had the room i choose :). We've booked a swimout room. We were assigned 2 Butlers, but neither was available so Francine took us to our room and showed us around. The food was very good and the service around the pools and the beach were great. But damn .. you just feel better when you get there. we spoke to several other people who said the same. Worth it? 17% of people felt that the service wasnt good and found the service to be a bit slow and they said that they didnt see their butlers often. Sent only rarely, but always good stuff, we promise. Royalton Riviera Cancun: Great Vacation! I wouldn't go back as I felt a little trapped not being able to go out for a walk etc. Standard guests are not able to make reservations. The Royalton Diamond Club experience is much like flying First Class. Diamond Club amenities are slightly better and more luxurious. we spoke to several other people who said the same. Had told the hotel that this was an early surprise birthday gift for my husband so we had a banner on the door and balloons & cake & wine in the room waiting for us ( lovely touch i thought). Mi esposa y yo regresamos de 2 semanas en el Royalton Bavaro h tel en Punta Cana. Diamond Club Royalton Luxury Resorts offers guests an exclusive vacation experience with an upgrade to Diamond Club. | Contact Us Diamond Club Upgrades: Do you get access to the other Royaltons? Dear 849NeilBWe apologize for any bad impressions that may have been caused by our loyalty program staff. 50% were dissatisfied particularly with the beach which they said was small and not really private as pushy sellers were constantly approaching them. More than happy to help in anyway he could & always had a chat with us..this man is a credit to the resortALL the others work extremely hard too.Pool waiter/service you can get drinks direct to your bed they really are so attentive and never will your glass go empty ( i did like to actually get into the pool and go to the bar myself) But there really is no need if you choose not to do this -these people both men /ladies work tirelessly and so so hard .Tips- I was very worried about this as us Brits find this quite a taboo/hard subject never the less i went armed with lots of small denominations in Peso and boy am i glad i did all the people in this hotel work hard & deserve a tip no matter how small its always greatfully received and all workers always have a smile on there face ( with the exceptions of a few).BUT this does not sway from service either as its is not expected and service does not change if you decide to tip or not.Restaurants lots & lots to choose from Buffer had the best choice i have EVER seen literally everything you could imagine was there..we ate here a few times mainly breakfast times. Discover Royalton's signature All-In Luxury features of elegantly styled suites, world-class reservation-free dining with chef-curated menus, and award-winning hospitality together with unique programming for children and teens, including a fun-filled lazy river and Flowrider wave machine. The Italian, the poorest. Always a favourite member of staff and for me it was Dulce at the pool/waitress service. 88% of people that stayed in the Diamond Club thought it was worth it and would stay again. Had booked this 6 months in advance so had plenty of time to read all the comments good & badthe good outweighed the bad so i was happy with my choice.Check in was relatively quick being hideaway we were taken to the hideaway lounge to sit down and have a cold flannel and drink of choice brought to us whilst we checked in. + 1. Entertainment team have the right mix, not pushy but friendly. Whilst we got everything put away, there wasn't a lot of space for 2 adults clothes. We did a one day excursion with the real deal - defiantly a great trip but a half day excursion to the mud baths and waterfall felt a bit rushed! If you want to check the price difference, here is your link: Chose your exact room @ Royalton Resorts A family suite costs around $882 with Diamond Club ($796 without Diamond Club). It constantly spat out water. Keep reading to find out exactly whats included in the Diamond Club, how much it costs and most importantly, if its worth it. All meals are included as Royalton is all inclusive. A trip to the Caribbean is a beautiful backdrop to a family vacation with stunning beaches and turquoise waters. Any advice welcome. The benefits and amenities are top notch and the staff is incredibly attentive. Other than that the food and scenery were great. We had an incredible time at the Royalton Punta Cana and would highly recommend it to anyone looking for a relaxing and luxurious vacation. - gym was great but more cross trainers and bikes needed. Overall, I was very pleased with my stay at Diamond Club and would recommend it to anyone looking for a luxurious vacation. 4. The Royalton is a hotel where service and attention to detail are number one. Ask joshvader444 about Royalton Riviera Cancun, We compared the lowest prices from 7 websites, Hideaway at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort, Adults Only, We compared the lowest prices from 11 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 13 websites, We compared the lowest prices from 8 websites, Margaritaville Island Reserve Riviera Cancun, Margaritaville Island Reserve Riviera Cancun by Karisma, We compared the lowest prices from 5 websites, Grand Residences Riviera Cancun, a Registry Collection Hotel, We compared the lowest prices from 14 websites. The ratio of parasols to sun loungers was very poor and unfortunately were prone to blow over in the wind.The entertainment is very samey. Royalton themselves state that, with the Diamond Club, you get a premium level of service (I list exactly what you get with the Diamond Club later in the post). Dear Cheryl_1960Welcome back! You have your own private pool area. From the moment you arrive, youll be treated like royalty with VIP check-in, a private concierge, and access to the Diamond Club lounge and pool. Copyright 2004 - 2023 BestAllInclusive.com. Royalton Grenada is Open! To be honest i wished we never paid extra for this. We were booked into Diamond Club. I think this was from the beach but the smell was always there.BUTLER SERVICEOur Butlers were fine, Particularly Katherina. Its usually not possible to upgrade when you get to the hotel as they will likely not have any Diamond Club rooms available so last minute. No matter what you decide, the Royalton Punta Cana is sure to provide an unforgettable experience. Yes it is. Make your request as polite as possible, and remember to keep it brief. Armando was our poolside waiter. I'm sure families have even more trouble. Payments made by partners impact the order of prices displayed. more. Im so glad we insisted getting access a couple of times.food AMAZING Can anybody tell me if they managed to get bottles of champayne in the rooms daily??? over a year ago Votes We are currently on vacation at the Royalton, I would not advise you too upgrade, the standard service is excellent, Diamond residents have to join the Royalton residents for entertainment. The best place for info on royalton riviera cancun is the licked facebook group, its got 1000 members and a big part have been When we were there many said it was not worth it. Italian - Amazing, needs a wee bit more character but food great. To get access to the Diamond Club, you will need to book a Diamond Club room when making your reservation. Very disappointed in their selections and offernings of adult beverages. just wondering what more you get for the money. People who opt for the upgrade to the Diamond Club are people who want quiet time alone with themselves and their significant other (s). sax, violin, duets to name just a few really good BUT could do with some music during the morning as it all got a bit much at times when you had at least 3 different speakers being blasted for different locations mainly USA folkagain no big issue but was annoying. These are my thoughts on the holiday:CHECK INWhen we arrived, our name was checked and we were taken way to the Diamond Club Lounge. Bootcamp was amazing, kept the pounds off the 2 weeks we were there. Take a towel as the beach and sea there is fab Get an answer from Royalton Saint Lucia, An Autograph Collection staff and past guests. Our room was a genuine ocean view. It was everywhere, over the clothes, the floor and the furniture The Diamond Club experience was fantastic overall. If youre looking to upgrade for a little more money, youll have to pay $200 per person per day for Diamond Club. An ocean view room will cost extra. This happened one day and when he came back he continued to put in sprite, coke and Fanta.SUMMARYGreat hotel. No, if youre scrounging for cushion change to invest in dips in crypto and weed stocks. This luxury beachfront resort is one of Royalton St Lucia's most prestigious adult resorts. But is the Royalton St Lucia Diamond Club worth it? Martin who serves drinks around the kids pool is fantastic. Anticipatory service meaning staff will anticipate your needs (rather than waiting for you to ask). Tripadvisor performs checks on reviews. You get private pool with grill and bar, private beach, butler. These are ideal if you want to relax somewhere a little quieter away from the busy main resort areas. To become a Royalton Diamond Club member, you must first be a guest of the Royalton Riviera Cancun, Royalton Punta Cana, or Royalton Negril. 2,182 posts. To compare, a standard room at the Hideaway costs between $624 and $827 per night. It constantly spat out water. Pools are fantastic, plenty to choose from and large! Fill in your details to complete the reservation. Royalton CHIC Suites Cancun to Host First Foodie Experience Excellent food. The Diamond Club experience was fantastic overall. Other than the butler service, the Diamond Club does also provide lots of other extra luxuries and amenities like better robes compared to normal guests, discounted spa treatments, upgraded room service menus and some other freebies. To become a Royalton Diamond Club member, you must book a stay of 7 nights or more at a Royalton Luxury Resort. The resort grounds are absolutely stunning, and the beach is absolutely perfect. You choose to upgrade to the Royalton Diamond Club because of the sense of calm it brings to your life . I'm trying to understand the differences between these properties. 2023 Coronet Diamonds. The hotel, food, rooms and grounds were beautiful. there are other pools i could use but my point was if i wanted regular royalton that is what i would have booked. Its about focusing on the important things and delegating the little stuff. After a day of indulging in our extensive and unlimited reservation-free dining and drink services and partaking of our activities, sports, and entertainment program, guests will appreciate the comfort of our modern and spacious rooms. I love the staff there they were awesome. Some of the benefits of being a Royalton Diamond Club member include exclusive access to the Diamond Club Lounge, private check-in and check-out, complimentary upgrades, and much more. Also, Sephra in the sales team was so helpful and very friendly. All other pools were clean and none of them ever seemed overcrowded or rowdy i think we counted approx 5 other pools ( not including DC area). The extra luxuries are nice, like extra fluffy slippers, a private check-in lounge and a nightly turndown service, however it may not be enough to warrant the additional cost of $86 per night. If you want a resort that has everything there, the Royalton is fantastic.More, Dear jimd1768It has been really nice read your detailed review on your recent holiday at Royalton Riviera Cancun. Royalton Antigua, An Autograph Collection All-Inclusive Resort & Casino: Outstanding Vacation - See 2,299 traveller reviews, 3,108 candid photos, and great deals for Royalton Antigua, An Autograph Collection All-Inclusive Resort & Casino at Tripadvisor. My husband and I and my two daughters and my son in law and and three grandchildren all enjoyed the resort. Thank you for your lovely review and we are pleased that you enjoyed your stay with us and we are looking forward to returning again and again. If an adults-only atmosphere is what youre after then the Diamond Club wont provide this as families with kids are still able to join as some guests reported the private pool area to be loud for this reason. However, as I stated I have 3 children so at this point, that it is not our vacation vibe, but if thats your thing, go for it! He was amazing! From the unlimited la carte dining, including Agave, an authentic Mexican Restaurant, to our signature Dreambed, every detail has been carefully designed to deliver personalized service. Upgraded robes and slippers (more luxurious). Royalton St Lucia Hideaway vs Diamond Club Whats The Difference? Im slowly working my way around the world and sharing my journey as I go. When booking a room at the Royalton St Lucia, you have the option to upgrade to Diamond Club but what exactly does this mean? Entertainment very low key considering it was adults only. When we arrived, we were met with a cold drink and a towel. Youll also get to access a few private areas like an exclusive pool and beach area, an exclusive restaurant and bar as well as the Diamond Club Lounge. Yes, the Royalton St Lucia Diamond Club is definitely worth it if you will make use of the extra amenities/services and are looking for an extra luxurious vacation. A huge shout out to Tammy, Emma and Helen who were great with my daughters. Review collected in partnership with this hotel. Royalton Riviera: Feedback- Diamond club and Room, Re: Royalton Riviera: Feedback- Diamond club and Room, Get answers to your questions about Riviera Maya, Must See and Do Activities and Excursions, Browse all 2,44,785 Riviera Maya topics , AI Resort Recommendations for Older Teens & Families. I don't go to the resorts for pools I wanted to swim in the ocean. Are they hard to get into without it? 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