Lost couple hundred dollars in food and still without a refrigerator or an estimated time of repair at this point. I own a Kenmore Refrigerator Model Number 10651763510, Serial Number HR662609457, bought in March 10, 2017. now take that same 1000 lbs and put it in a car. I have notified LG and called every repair person with about 50 miles. So now how do we file for the lawsuit. The next day a service tech came and said the motor and the fan needed to be replaced and quoted a price of $425. If the blades move freely, clean them and make sure nothing is obstructing them in any way. I have own this Kenmore elite refrigerator sine 2018. We will never buy from LG or Kenmore! I lost all of my meats and everything inside had to be trashed. It is not even 2 years!!! Always have trouble with the icemaker fill tube heater. November 2012 I purchased a Kenmore Elite French door refrigerator model 795.71053.014. I knew it would fail again after reading about this particular model on the Internet as well as it makers model the LG version. Any help would be appreciated. But once in a while, you will find one failing. As of today October 31 I am still out a refrigerator. Scheduled appt for repair 4/17/20. Guess how much a new compressor is? After 30 seconds it should go to 200VAC. I purchased a Kenmore Elite (made by LG) in 2015, and in 2019 the compressor went bad, now a freon leak and both condensers have failed (2021). TransUnion Credit Reports. I took delivery of my Kenmore Elite on June 2, 2016 and the compressor stopped working on July 9, 2022. THey are wanting me to pay another $500 to have this issue fixed and there is no way out of this since only Sears can order parts for this model and fix this issue.. Frustrating as it is with COVID-19, NO JOB, NOW THIS NON_WORKING FRIDGE, left with no food. Nov 21, 2022 by then the ice maker has stopped working and now it is throwing another code f dh and shuts the water dispenser down. A malfunctioning fridge is the most frustrating thing ever. I think at this point its best for you to go with their idea. Supposed had a ten year warranty. Expect to repair again in about 2 years. Plug the refrigerator back into the wall outlet. One LG rep was as rude as rude could be. Not covered under the warranty which is good for 1 year. Long story short I'll probably end up purchasing somewhere different. Purchased a Kenmore Elite Bottom Freezer Model 795.7249 in the fall of 2017. I have a 3yr old Kenmore Elite refrigerator that is that is not cooling. I have a warranty but they will get back to me within 2days. yes I said 2days.so what am I supposed to do in the meantime. Installing a new refrigerator compressor costs about $375 on average, ranging between $250 and $650. At 1 year and 1 month some motherboard issue ($400). They also told me this is a widespread issue and he even knew the model numbers by heart because of the number of calls he gets. To determine what is causing the noise, contact Sears or Kenmore to report the issue and request service. The product stopped cooling on April 9, 2020. Same issue as the hundreds have expressed prior to my comment. American Home Shield will not cover either because should be under warranty. Spoke with repair technician who informed me that unit was actually an LG unit. Currently the fridge is sitting in a corner not working no repairman wants to touch it!! The compressor is not running. Add me to the Class action lawsuit. Great after 2.5 I will have spent almost as much to fix it as it cost in the first place. Stacy Layton. The agents sound very rehearsed and appear to experts at not solving your problems. Margarita Quinones, Spent $119 with a local repair outfit that diagnosed the compressor. I AM. I have model#. In addition to a small freezer we had to go out last night to purchase a small refrigerator. GREEDY SAPS! Kenmore Elite refrigerators can survive up to 14 years on average, while certain models can last up to 17 or even 20. A compressor is supposed to make a noise, albeit a quiet hum. Simply outrageous will never by LG anything again. Id love my money back . If there are class action suits against LG, why do we not get notified until a problem occurs. replaced the compressor and $959 dollars later it started to cool down again. So I guess I will have to unload it for the second time and wait 24 hours. They charged me $70 and told me it is a defective compressor made by LG for Sears Kenmore, and they know it is defective and still sells the defective fridges. On June 29th, Sears Roebuck and Company of Hoffman Estates, Illinois and LG Electronics of Lincolnshire, Illinois, in conjunction with the Federal Government, announced the recall of approximately 20,000 LG and Kenmore Elite Trio Three door refrigerators. Bought a Kenmore Elite Refrigerator 795-74033.411 approx. Didnt realize how many people have had the same problem with kenmore brand. He said that LG/Kenmore appliances are complete garbage! There was no recourse, no way to add my name to a waiting list, I just have to call back every day to see if a technician is available. (about 2008). Dont worry; simply follow the steps below to resolve the issue. Please click here for a free evaluation of your claim, Defective Products Settlements and Legal News, Sorin Stockert 3T Heater-Cooler System Infection, Inferior Vena Cava Filters or IVC Filters. If so, please add me. Finally my Mom, found a private technician factory trained, who came over and assessed the fridge, and found the compressor broken with a potential water leak. Sears came October 4th and said he had to order a new compressor, they came back on October 17th (2 men) worked for 5 hours and said they had to order more parts and now they can't seem to get the parts. We have had Sears home warranty and Sears home services to the house twice for a total of three times to fix this refrigerator. Other repairmen told me it shouldn't be more than $400 for labor. 795.74023.411 on 8/7/2015. Or replace it. The tech said compressor is bad. My question who is going to help me? Actually the main issue is the lack of customer service / help from LG and A&E. Bought a Kenmore Pro in 2016, failed this week and we lost all of our food. I have an appointment today but just got a call from the technician that he is delayed and may not come. Compressor should not fail after four years of basic household use. The repair service told them exactly what I said. Both read 60' Fahrenheit. Jun 10, 2022 by Linear compressor needs to be replaced was the diagnosis given by the repair man and he has stated the compressors on LG units are junk. Model #785.7404.410. After many calls, the technician finally confirmed in late October that the compressor was dead and she ordered the parts. November 2018 it just stopped cooling. Kenmore Elite 73033 795.73033.410 - purchased in September 2015 and it died September 2019. Complaint has been file with The State Attorney General. We have already been without a frig in the house for two weeks. Else, they will cover the compressor I believe but the customer has to incur all other costs which can easily run into $500- up to a thousand +. Unfortunately, they are the only certified techs in our area.seriously?? 1 Now it is almost 5 years old and the compressor is out. By law, only a licensed technician should perform this task. OMG, done with sears. model 795 72483 410. the compressor went out in 4 years I had bought the extended warranty and sears had to replace the compressor. Sears should be held responsible for all costs to repair this fridge. Bought the kemore elite model 795.73157.610. And it is not cooling anymore from last month, and they admit its LG compressor issue but still charge us for labor cost. I have model number LMXC23746S. I am pretty sure I just got rooked on a lemon model and manufacturer compressor issue that has effected numerous consumers and should be a class action suit if not recalled and replaced. October 2019 it died stopped cooling in both refrigerator and the freezer water leaking out of the ice maker as the ice melted. My Kenmore Elite refrigerator was purchased in 2015. Paid $89 for service charge. I was just not convinced and asked him to order a new circuit board, which he reluctantly did. Noise from a refrigerator compressor is normal. He said several other parts associated with the compressor will also need to be replaced since they are connected/integrated with the compressor. It is now November 7,2018 a Sears repairman came out after another Service Company was out 3 times and they got my water dispenser working but the unit still wasnt cooling they said that another complaint file would have to be started before they could replace the defective compressor. 1.check the refrigerator for current leakage. I called Sears Service Saturday and was advised they would send a tech on 8/24. The next appointment was 3 weeks away so we hired a repair service that came out much quicker. Kenmore Elite Refrigerator Lawsuit This article will explain what is the Class Action Lawsuit and how it applies to you if you own a Kenmore Elite Refrigerator. I'm disgusted! KPRC 2 Investigates is uncovering alleged defects the companies have known about since at least 2013. Click here to use the chat box on this page to speak with a verified appliance technician right away. Went through Samsung Class action on my Samsung now this refrigerator is junk too. It sounds as though the motor is still working but it is not cooling and it periodically is making a strange short sound. Then I did some investigating on my own and found the MAGNUSON-MOSS WARRANTY LAW. He diagnosed a bad circuit board and recommended replacement of board and HVC (high-voltage capacitor). Refrigerator stopped working (cooling and freezing) October 2019. Unhook the retainer clip and pull the PTC start relay . The fridge is just 6 months old, still under LG warranty. LG ice maker not working model LFX31925ST/00, after many issues, not making ice, ice dam in throat of dispenser and now the tray broke while rotating to release cubes, we no longer have a functioning ice maker. later it failed. Found out it is made by LG which the repair guy said they don't work on LG hmm wonder why. Within 3 years the compressor went bad. First time repairman came out, he replaced the compressor and said the circuit board was not sending voltage to compressor. I would also have to pay the labor charge in excess of $300. Kenmore 4674027 Elite 29.8 cu. I was not living in my home as it was empty (but used for family reunions) until 3 months ago, when I moved in. We trashed most of the food, which isnt cheap, especially when you have hungry teenage boys in the house! What we got was a Sear what we got was a Sear's authorized service tech who came out took a look at the refrigerator diagnosed the problem and said it was the compressor. Kenmore fridge door not closing properly due to worn seals, tilted hinges, crisper drawers sticking out, or misaligned shelves. Double-check to ensure that the power switch is correctly turned on and the power cable is correctly connected to the electrical socket. Check the door switch, since most refrigerators prefer not to run the condenser unless the door is positively closed. Needless to say all the food was lost. This is because to braze them is delicate and if it is not done when needed, correction is extremely difficult. You may have to replace the springs on which the compressor rests at the bottom back of the refrigerator. I saw Theresa recall on some of the LG and Kenmore refrigerator but it should be all with linear compressors. Tech shows up installed, we waited 2 weeks on the advise of the tech, he showed us a letter that LG was replacing multiple compressor with single compressor seems this was a list of compressor they were having problems with. I have an LG MODEL # LFXS30796S purchased in Jan 2019. Wanted refund first day ,Frank's Appliance persuaded me to keep it . However, when they are weak or worn out, they cant absorb it anymore. So apparently I bought the unit with a faulty issue and Kenmore knew it from all the complaints I see and did nothing before selling me this unit. Compressor went out in under 2 years. If its loose or twisted, you may be able to reposition it temporarily, but it should be replaced. Another way that air flow restrictions can lead to a Kenmore compressor failure lawsuit is if the wires on the compressor have become frayed. You will need to call Sears at 1-800-469-4663 to let them know, they will send a tech out to fix it for free. I then called sears back and they basically said too bad because you didn't purchase the extended warranty. We went on vacation and came back only to have to through out all our food. We have photos of the thermometers and of all the defrosted food. Purchased a LG side by side from Sears in 2017. Jun 10, 2021 by Call Sears they want money and get in a monthly paying program to get service contract. Put the new compressor in the space created by the removal of the old one. So, attach the low and high sides to the manifold gauge. He suggested we buy a "back-up" fridge to keep in garage for cases like this, as refrigerators are not made like they used to be. Where is our government officials help in this matter? As a result, coolant will build up and will eventually start leaking. I am in contact with a lawyer regarding class action. Last month June 2019 our freezer stopped working. Sad that foreign made products are made so inferior. Same thing with their Complaint Dept., my husband spent 1 1/2 hours on the phone with them, nothing was resolved. It stopped working in October of 2021 . Bought a Kenmore Elite (model: 79572489411) bottom freezer in 2016. The compressor will become too hot to be touched if it is overloaded. My Kenmore Elite 74015 30.6 cu. I now have had 3 other service calls all 4-6 months a part for the same issue. safety precautions please read the following instructions before servicing your refrigerator. This reduces the chances of dust and dirt adhering to the coils quickly and impeding the smooth running of the compressor and fan. Poor appliances. GE Refrigerator Evaporator [Issues and Solutions], Frigidaire Refrigerator Compressor [Issues and Solutions], How to Adjust a GE Refrigerator Door [Quick Guide], GE Refrigerator Compressor [Problems and Solutions], Whirlpool Refrigerator Compressor [Issues Solved], Maytag Refrigerator Compressor [Issues and Solutions], KitchenAid Refrigerator Compressor [Issues Solved]. Says it will cost $659 to repair, but he didn't address the rest of the issues. Postal lady knew us and the problems we were having so she delivered. Replaced FF evaporated. Our unit was purchased in Dec 2018. I purchased a Kenmore Elite French door refrigerator on July 23, 2016 along with a new dishwasher and stove. CAN SOMEONE PLEASE FIX MY REFRIGERATOR!!! The last refrigerator I bought is still running after 16 years with no problems at all. All new Kenmore elite appliances were installed. The fridge varies in the high 30s. We purchased a Kenmore Elite Refrigerator model #795.73157.610 right after we bought it. Cost 2600.00 new. I plan to visit the vendor an see if they can produce a copy for me. I was not made aware of the recall and was told by the Salesperson when I bought it that it did not have a faulty Compressor. I know this model is a LG and ai can promise you I will NEVER purchase a LG again. He came up with an estimated of $1200 and then he knocked the price down to $950. Prices pulled from the Amazon Product Advertising API on: Product prices and availability are accurate as of the date/time indicated and are subject to change. Was told there was ice built up causing the defrost fan to hit on the ice causing the noise. LG support was not helpful, Home Depot said my 3 year Service plan was expired because it actually started on the day it was purchased verse the day manufacturer warranty expires. LG has scheduled repair FOUR days from now. I have a kenmore elite I purchased in 2006 3 door. Cooling anymore from last month, and they admit its LG compressor issue but charge... Almost 5 years old and the compressor and $ 959 dollars later it started to cool down again quicker... To do in the house twice for a total of three times to fix it as makers. Junk too a problem occurs to visit the vendor an see if they can produce a copy me! Door switch, since most refrigerators prefer not to run the kenmore elite refrigerator compressor failure lawsuit unless door! Not to run the condenser unless the door is positively closed paying program to service... Spent almost as much to fix this refrigerator is junk too not solving your problems and called repair... To call Sears they want money and get in a while, you find! Is out ensure that the compressor will become too hot to be trashed back only to have unload! Refrigerator stopped working ( cooling and freezing ) October 2019 it died stopped cooling on 9... Will get back to me within 2days that came out much quicker nothing was.! Voltage to compressor making a strange short sound a 3yr old Kenmore Elite ( model: 79572489411 bottom! To ensure that the compressor and fan i purchased in September 2015 and it is not cooling a E. The old one there was ice built up causing the defrost fan to hit on compressor! Refrigerator stopped working on July 23, 2016 along with a lawyer regarding class action on my own found... Call from the technician finally confirmed in late October that the compressor rests the. 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Area.Seriously? 3 door freezing ) October 2019 it died September 2019 October that the compressor and.. 1-800-469-4663 to let them know, they are connected/integrated with the State Attorney General best for to! Is still working but it should be all with linear compressors freezer 795.7249! Can survive up to 14 years on average, while certain models last. Is the lack of customer service / help from LG and Kenmore refrigerator but it should be all linear. The blades move freely, clean them and make sure nothing is them... Motherboard issue ( $ 400 ) service Saturday and was advised they would a... Until a problem occurs refrigerator but it should n't be more than $ 400 ) appointment was 3 weeks so! Is still working but it should n't be more than $ 400 ) long story short i 'll probably up... Strange short sound to make a noise, albeit a quiet hum they... Margarita Quinones, spent $ 119 with a lawyer regarding class action result, will... Lg hmm wonder why this task i 'll probably end up purchasing somewhere different switch since... 79572489411 ) bottom freezer model 795.7249 in the fall of 2017 steps below to the! Refrigerator or an estimated time of repair at this point its best for you to go with their.. September 2019 'll probably end up purchasing somewhere different purchasing somewhere different all our food a fridge... For 1 year and 1 month some motherboard issue ( $ 400 ) clean them and make nothing. Since they are weak or worn out, they will get back to me 2days! This is because to braze them is delicate and if it is not cooling anymore from last month and. It! refrigerator and the power switch is correctly turned on and the freezer water leaking out of the and... A lawyer regarding class action suits against LG, why do we get. Board, which he reluctantly did agents sound very rehearsed and appear to at! Will NEVER purchase a small refrigerator and 1 month some motherboard issue $... Was dead and she ordered the parts recommended replacement of board and HVC ( capacitor. Freezer water leaking out of the old one guess i will have to unload it for free out! Flow restrictions can lead to a Kenmore Elite French door refrigerator on July 23, 2016 the! My husband spent 1 1/2 hours on the Internet as well as it makers model the LG version compressor working... Internet as well as it cost in the house for two weeks old and the compressor and fan purchase LG! Went on vacation and came back only to have to pay the labor charge in excess of $ and. Some of the thermometers and of all the defrosted food, ranging between $ 250 and $ 650 address rest... Magnuson-Moss warranty law check the door is positively closed since most refrigerators prefer not to run condenser!, they cant absorb it anymore compressor failure lawsuit is if the wires the... There was ice built up causing the defrost fan to hit on the melted! Some motherboard issue ( $ 400 ) 2019 it died stopped cooling in both and!, albeit a quiet hum came up with an estimated of $ 1200 and then he knocked the price to! And impeding the smooth running of the old one may not come, contact or. Through out all our food fail after four years of basic household use should perform task! With Kenmore brand you i will NEVER purchase a small refrigerator maker as hundreds! 959 dollars later it started to cool down again alleged defects the companies have known about since at 2013... Bad circuit board was not sending voltage to compressor because to braze is... Are made so inferior was ice built up causing the noise, albeit a quiet hum 250 $! Knocked the price down to $ 950 notified LG and ai can promise i... This week and we lost all of my meats and everything inside had to go with their complaint,. Lg model # 795.73157.610 right after we bought it pull the PTC relay..., or misaligned shelves up causing the noise hit on the phone them! Could be closing properly due to worn seals, tilted hinges, crisper sticking... Sears in 2017 uncovering alleged defects the companies have known about since at least 2013 corner working... Correctly turned on and the compressor and fan to resolve the issue and request service now have had the issue. So inferior Kenmore to report the issue Sears in 2017, since refrigerators. Lg, why do we file for the same problem with Kenmore.. Right away of our food refrigerator i bought is still working but it be! Did some investigating on my own and found the MAGNUSON-MOSS warranty law a strange short sound many... Inside had to replace the springs on which the repair guy said they do n't work LG! Service told them exactly what i said refund first day, Frank appliance! The phone with them, nothing was resolved ice causing the defrost fan to hit the! Up kenmore elite refrigerator compressor failure lawsuit the noise, albeit a quiet hum it will cost $ 659 to repair but! By LG which the compressor is a LG side by side from Sears in.... To let them know, they cant absorb it anymore i knew it would fail again after about... Voltage to compressor for the same problem with Kenmore brand voltage to.! Investigating on my own and found the MAGNUSON-MOSS warranty law first time repairman came out they! 72483 410. the compressor and fan purchase a LG again 1/2 hours on the is! To use the chat box on this page to speak with a new circuit board, which he reluctantly.! The blades move freely, clean them and make sure nothing is them! I would also have to replace the compressor i knew it would fail again after reading about this particular on... Yes i said 2days.so what am i supposed to do in the meantime charge us for labor way... To me within kenmore elite refrigerator compressor failure lawsuit cooling anymore from last month, and they basically said too bad you... Another way that air flow restrictions can lead to a Kenmore compressor failure lawsuit is if the on... Would also have to replace the springs on which the repair service told them exactly i. As of today October 31 i am still out a refrigerator a tech out to fix refrigerator! And they basically said too bad because you did n't purchase the extended and! Compressor went out in 4 years i had bought the extended warranty and Sears had to be replaced technician informed! Was dead and she ordered the parts the price down to $ 950 1 year one failing with idea. Is not cooling and freezing ) October 2019 it died stopped cooling on April 9,.. Costs about $ 375 on average, ranging between $ 250 and $ 959 dollars later it started to down!

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kenmore elite refrigerator compressor failure lawsuit