Staffing levels throughout the trust were planned and monitored. We saw areas of outstanding practice including: However, there were also areas of poor practice where the trust needs to make improvements. The estates and facilities team throughout the trust were focused on improving the quality of patient care and experience and considered this when undertaking work to improve the environment. Your information helps us decide when, where and what to inspect. No rating/under appeal/rating suspended We rated caring at this hospital as good. Huddersfield Share your experiences of UK health and care services. The bed pressures lead to a number of patients moving after 10pm at night and occasioned a mixed sex breach. The actor has enjoyed a long career on stage and screen. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. Official information from NHS about Huddersfield Royal Infirmary including contact details, directions, opening hours and service/treatment details Departments and services - Huddersfield Royal Infirmary - NHS Contact number. There was an intensive care nurse on ward 8 who saw what was happening, he was transferred to intensive care about midnight. The environment we inspected was visibly clean and staff followed robust infection control procedures. We spoke with the Trusts Director of Planning Performance Estates & Facilities and they told us since our last visit attempts to recruit a permanent Chartered Engineer to support them had not been successful. BD5 0NA. Who has Care Opinion told about this story? We had to endure that whilst eating food and breathing it in. The trust had consistently achieved the national indicators for patients on the admitted, non-admitted and incomplete referral to treatment pathways. Each report covers findings for one service across multiple locations. visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. Huddersfield Royal Infirmary (Occupation Rd.) 17:02, 11 OCT 2015 Official opening of the new Chemotherapy ward at HRI. This improved from the rating of requires improvement following our previous inspection. We don't rate every type of service. Christmas Day babies at Huddersfield Royal Infirmary Susan Helliwell with her as yet unnamed daughter, Marlene Jeffrey with daughter Rowena and Anne. I would have had a better experience eating my food in the toilet! Since these providers may collect personal data like your IP address we allow you to block them here. We rated effective, responsive and well-led at this hospital as good. Not all staff within childrens services had received safeguarding training at the appropriate level for their role in line with the requirements of the Safeguarding children and young people: roles and competences for healthcare staff Intercollegiate document (RCPCH March 2014). The systems and processes in place for management of patient records and the assessment of patient risks were reliable and followed national guidance. Staff were caring, compassionate and respectful. This improved from the rating of requires improvement following our previous inspection. Across the trust 200 Matrons and Sisters had received training and were vulnerable adults leaders to ensure the vulnerable adult care principles and process were embedded into practice. Clinical risks were identified with ongoing monitoring in place. About: (01484) 342000, Provided and run by: We also spoke with over 36 patients or carers. At least one standard in this area was not being met when we inspected the service and, Calderdale and Huddersfield NHS Foundation Trust. In addition, unannounced inspections were carried out on 16 and 22 March 2016. The hospital provides acute surgery for children and initial triage and assessment for medical patients presenting to the emergency department is available. The majority of staff (96%) had received an annual appraisal. Governance arrangements were set up to effectively identify, manage and plan service improvements, efficiencies and to implement actions to mitigate risks affecting upon service provision. For more details please contact Fiona on07484 841098 or email her direct. Patients, visitors and staff were kept safe as systems were in place to monitor risk. We rated effective, caring, responsive and well led as good. We are asking local businesses to donate products or services that can be auctioned at a fundraising charity dinner at John Smith Stadium, Huddersfield on 30th March 2019. The team could use the system to prevent readmission of critical care discharges. The team supported patients during the day with either group or one-to-one activities which promoted sleep at night. Funeral Service takes place on Friday January 20 at Park Wood Crematorium 9.45am. Your information helps us decide when, where and what to inspect. Since our last inspection, methods had been introduced to better understand and improve the culture within maternity services; these included anonymous staff surveys, workshops, and human factors masterclasses. Feedback from patients confirmed that staff treated them well and with kindness. Managers led the division well with an open and honest culture. we have taken enforcement action. We saw clear, well documented and individualised care of the dying documents and appropriately completed DNACPR forms. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. The estates and facilities team throughout the trust were focussed on improving the quality of patient care and experience and considered this when undertaking work to improve the environment. 01484 34 3297. However, paediatric advanced nurse practitioners could be utilised from the paediatric ward and staff undertook two days paediatric training on induction, including basic paediatric life support. +44 1484 342000. cht.nhs.uk. There was good staff morale and staff felt supported at ward level. Information on general car parking at the Women's and Newborn Unit is available here. This was because we rated safe as requirement in the urgent and emergency care service during this inspection. There was good access and flow within the childrens service. This supported early admission to critical care, and in turn better patient outcomes. The majority of people who used the service provided us with positive feedback on their care and treatment. Get directions +44 1484 342000. cht.nhs.uk. and Social Care has awarded capital funding to invest in local health services at both Calderdale Royal Hospital and Huddersfield Royal Infirmary. We rated the hospital as good overall. Any other browser may experience partial or no support. Browser Support The new Ward 21 has separate wings for male and female patients and all the bathrooms have walk-in wet-rooms instead of baths to make access as easy as possible. If you refuse cookies we will remove all set cookies in our domain. Feedback from patients through the NHS Friends and Family Test consistently showed patients would recommend the hospital to friends and family. The trust must ensure staff have undertaken safeguarding training at the appropriate levels for their role. The trust promoted a positive incident reporting culture. The service did not have registered paediatric nurses on shift. The use by critical care outreach of the NEWS and Nerve Centre technology to drive effective identification of the deteriorating patient in ward areas. There's no need for the service to take further action. The small ward had a bedridden incontenent lady with her own private 24 hr carers. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. the service isn't performing as well as it should and we have told the service how it must improve. We rated critical care, maternity and services for children and young people as good overall. Patients cannot always be seen when they need the care the most and some will end up in A&E, putting further strain on an already stretched service. Inspection Report published 04 March 2014 for Huddersfield Royal Infirmary - PDF - (opens in new window), Published Patient outcome measures showed the trust had mixed performances against the national averages when compared with other hospitals with some outcomes performing better and some performing worse. These are some of the comments that people told us: 'Staff come round regularly to check if you are okay and they always have time for you. Mandatory training compliance was high for medical and nursing staff and the number of staff with a post registration certificate in critical care had significant improved. Acre Street, Lindley, Huddersfield, West Yorkshire, HD3 3EA When it can take ten days or more to be admitted and a stay that can last for a few days, you can imagine how much time some patients are spending at the hospital, let alone the pain and discomfort imagine your body carrying around an extra 20 litres of unwanted fluid. The plan gave a comprehensive review of the demand and capacity on the department to deliver a sustainable and high quality clinical service, taking account of seven-day working plans. Your information helps us decide when, where and what to inspect. Ward 1 Surgical Assessment Unit Male. We rated safe, effective, responsive, caring and well led as good. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. There were occasions when women gave birth with too few midwifes present in Huddersfield birth centre; this went against trust protocol. Actions taken to address these issues had not always been effective. on 9January2023. Senior staff managed staffing shortfalls proactively. The trust should review the availability or referral processes for formal patient psychological and emotional support following a critical illness. the service is performing badly and we've taken enforcement action against the provider of the service. Calderdale and Huddersfield NHS Foundation Trust. WF13 4HS, In We saw that work was on-going to upgrade and refurbish a number of the areas at the Huddersfield Royal Infirmary (HRI). There were also recruitment issues with ultra-sonographers and breast radiologists. The services we inspected had visible leadership and a positive staff culture. Trust training statistics identified a shortfall in nursing attendance at paediatric life support training. The trust had worked closely with local higher education facilities and offered an enrichment programme to A level students to experience working in a hospital environment but particularly with patients living with dementia or experiencing delirium. We rated caring at this hospital as good. They also told us that they will sometimes stay with the person using the service because they are not always sure they can leave or are sometimes not happy to leave the person on their own, particularly if the person has been given medication in the ambulance on the way to the hospital. See More. However as an interim measure a Consultant Chartered Engineer had been employed full time until a permanent replacement is recruited. Huddersfield Royal Infirmary Address: Acre St, Huddersfield, West Yorkshire HD3 3EA. Ive rallied support from other lifesaving projects within the local recovery communities at The Basement Recovery Project, Kirklees in Recovery and Calderdale in Recovery to help with fundraising. Staff were encouraged to report incidents and we saw evidence of learning being shared with the staff to improve services. Across all the services we inspected, we found staff treated patients with kindness, compassion, and respect. Suspended ratings are being reviewed by us and will be published soon. Bradford, @chftnhs. The effective domain was inspected but not rated. The trust had vulnerable adults leaders to ensure the vulnerable adult care principles and process was embedded into practice. Posted via nhs.uk 4 years ago. This led to a seamless service for patients and there was a collective responsibility to meet patients needs in the community. We rated safe as requires improvement because we identified areas for improvement in relation to medicines management, we found consumable items were not regularly checked and the environment was not suitable for patients with ill mental health because of ligature risks. All patients reported pain management needs had been met in a timely manner. Fiona considers herself lucky and due to the professionalism and quick thinking of the staff at Ward 17, she is still here and able to say thanksby helping in their campaign. We found during the inspection that there were a number of patients on the clinical decision units (CDU) in the accident and emergency departments who had an extended length of stay on the units whilst waiting for a general inpatient bed. We rated surgical services as good because: The service had good systems and processes in place to protect patients and maintain safety. It is situated in the suburb of Lindley and provides general services, emergency services and some specialist services. Staff delivering end of life care understood their responsibilities with regard to reporting incidents and ensured information and lessons learnt were shared proactively with other colleagues within the hospital. Rallying the recovery communities of Calderdale in Recovery and Kirklees in Recovery is Fiona Whitehead who, at one point, was given just hours to live. The team supported patients during the day with either group or one-to-one activities which promoted sleep at night. There were good completion rates for maternity specific training across the trust, and all maternity staff at Huddersfield Royal Infirmary had received an appraisal. Wards one medical and ambulatory assessment, ward six short stay, ward 12 oncology, ward 15 surgical, ward 17 gastroenterology, ward 19 and 20 orthopaedic trauma. We reviewed the care and treatment records of 18 people using the services; spoke with around 45 people using the service, 16 relatives and 45 members of staff. Wards and departments were spacious, visibly clean and well organised. Patients experienced long waiting times within the departments, appointment delays and cancellations. About: Huddersfield Royal Infirmary. Care was evidence based and feedback from patient and relatives was positive. The trust serves two populations; Greater Huddersfield which has a population of 248,000 people and Calderdale with a population of 205,300 people. Patient Advice & Liaison Service, NHS Kirklees 13 years ago. Each ward recorded and displayed individual incidences of insignificant, minor and moderate falls . Switch board Telephone: 01484 342000 Acre Mills Postcode: HD3 3EB Opening hours: Mon-Fri - 8.30 am - 6.30 pm. During the visit we looked at a range of written evidence and undertook a physical inspection of two recently upgraded wards. Our recent inspection was unannounced (staff did not know we were coming) to enable us to observe routine activity, and we re-inspected all domains and key questions. This supported early admission to critical care, and in turn better patient outcomes. The trust must ensure that interpreting services are used appropriately and written information is available in other languages across all its community services. BD5 0NA. No rating/under appeal/rating suspended We rated the service as good overall. For the past 6 years, the gastroenterology nursing team at Huddersfield Royal Infirmary has beentrying to develop a day care service to help patients suffering from decompensated liver disease and who require ascitic drainage due to end-stage liver failure. The trust vision was Together we will deliver outstanding compassionate care to the communities we serve. The trust vision was supported by four pillars of behaviours that were expected of all employees. We rated urgent an emergency care as good overall. There was an intensive care nurse on ward 8 who saw what was happening, he was transferred to intensive care about midnight. The managers knew about the quality issues, priorities and challenges in the department. Services were planned and delivered to meet patient needs and most patients were admitted and discharged from the hospital in a timely manner. Close menu. We reviewed the care and treatment records of 18 people using the services; spoke with around 45 people using the service, 16 relatives and 45 members of staff. Main reception: 01484 343200. Overall we found that people were receiving the care they needed in the areas of the hospital we visited. The trust had challenges due to national shortages in areas such as accident and emergency, medical care, childrens services and adult community services however; it was addressing this through a range of initiatives including national and overseas recruitment. The Trust operates acute services from two main hospitals - Calderdale Royal Hospital and Huddersfield Royal Infirmary In total; the trust had approximately 824 beds and 5,831 staff. I sat there for 6 hour in bad pain before I could see the doctor. The beloved husband of the late Jean. Within community services multidisciplinary and multiagency working was completely integrated in some teams with staff having a good understanding of each other roles. The division were consistently below national target for harm free care. Service monitoring and improvement was managed through governance, performance and risk management systems. The daily doctor run was patronising and all they wanted to do was send you home far too early knowing you could be back again any time. However as an interim measure a Consultant Chartered Engineer had been employed full time until a permanent replacement is recruited. Click to enable/disable Google reCaptcha. Patients require drainage on a regular basis, which becomes more frequent as the disease progresses. Services were planned and delivered to meet patient needs and most patients were admitted and discharged from the hospital in a timely manner. The trust must continue to strengthen staff knowledge and training in relation to mental capacity act and deprivation of liberty safeguards. Work was continuing to meet national guidelines of consultant presence for 16 hours per day. Audit and report data showed risk assessments and records were completed appropriately and in a timely manner. Staff had access to specialist advice and support 24 hours a day from a consultant on-call team for end of life care. The diagnostic imaging department worked hard to reduce the patient radiation doses, and had presented this work at national and international conferences. Predominantly, the APNP role supported the Huddersfield hospital site by supporting the childrens workforce from a medical and nursing perspective. Any other browser may experience partial or no support. Welcome to Ward 3 and Ward 4 at Calderdale & Huddersfield!. Our rating for safe at this hospital stayed the same as our previous rating. 01484 34 2482. Senior managers had a clear vision and strategy for the division and identified actions for addressing issues, the strategy clearly identified objectives for improving patient care and safety. Uncaring and indifferent staff in ward 6, some with attitude. Ward 1 Surgical Assessment Unit Female. The services we inspected had visible leadership and a positive staff culture. There was no clear rationale or model of care for the services provided on the paediatric assessment unit. the service is performing badly and we've taken enforcement action against the provider of the service. Calderdale and Huddersfield NHS Foundation Trust. While it has laid empty the 19th century building has sadly been damaged by vandals and arsonists. Inspection Report published 21 February 2013 for Huddersfield Royal Infirmary - PDF - (opens in new window), Published The trust had vulnerable adults leaders to ensure the vulnerable adult care principles and process was embedded into practice. The small ward had a bedridden incontenent lady with her own private 24 hr carers. We rated safe, effective and well led as requires improvement and caring and responsive was rated as good. Ward 2 ICU. Comments about people's experiences included, 'Staff are marvellous and very helpful'. We rated safe, effective and well led as requires improvement and caring and responsive was rated as good. The OP and radiology departments were very busy during the inspection but patients received good communication and support during their time there. WF13 4HS, In Posted by daphne anne (as a relative ), 13 years ago. Huddersfield Royal Infirmary Quality Report Acre Street Lindley Huddersfield West Yorkshire HD3 3EA Tel:01484 342000 Website:www.cht.nhs.uk Date of inspection visit: 8-11 March 2016, 16 March 2016 Date of publication: 15/08/2016 1 Huddersfield Royal Infirmary Quality Report 15/08/2016. Ward 5 Geriatrics. There was clear medical and nursing leadership with an understanding of the risks and challenges to the service. These cookies are strictly necessary to provide you with services available through our website and to use some of its features. Managers promoted a positive culture that supported and valued staff, creating a sense of common purpose based on shared values. Suspended ratings are being reviewed by us and will be published soon. You can also change some of your preferences. The trust must ensure that appropriate risk assessments are carried out in relation to mobility and pressure risk and ensure that suitable equipment is available and utilised to mitigate these risks. The trust must review the provision of a second emergency obstetric theatre to ensure patients receive appropriate care. Have you experienced something like this, here or elsewhere? We rated it as good because: We rated medical care (including older peoples care) as good overall because: Staff understood their responsibilities to raise concerns and report incidents. The trust must continue to embed and strengthen governance processes within the clinical divisions and at ward level. - we'll pass your stories to the people in health and social care who can make a difference. At least one standard in this area was not being met when we inspected the service and Comments received from visitors; 'I was allowed to stay overnight with my relative and I feel privileged to have stayed'. Calderdale and Huddersfield NHS Foundation Trust. [1], The infirmary moved to new facilities at Lindley which were completed in 1965 and formally opened by Prime Minister Harold Wilson in January 1967. We spoke with ambulance staff who told us the traffic outside the A & E department is chaotic and they are sometimes blocked from leaving to attend another call because of other vehicles. The overall transfer time from the birth centre to the Calderdale site was in line with the national average for free-standing birth centres. Across all the services we inspected, we found staff treated patients with kindness, compassion, and respect. This is a significant investment and an opportunity to enhance services for our populations in Calderdale and Huddersfield and West Yorkshire for generations to come. Uncaring and indifferent staff in ward 6, some with 'attitude'. Acre Street, Lindley, Huddersfield, West Yorkshire, HD3 3EA Everything is in place; the room is ready, staff trained, all necessary protocols have been passed and agreed by the Hospital Trust, but the room remains empty. Huddersfield Royal Infirmary Ward 4 Paedatrics. Dignity and Nutrition Report published 24 May 2011 for Huddersfield Royal Infirmary - PDF - (opens in new window), Published Huddersfield Royal Infirmary (Occupation Rd.) 'Communication with the family regarding the discharge of a relative was poor, they should not have been sent home'. Processes were in place for being open and honest when things went wrong and patients given an apology and explanation when incidents occurred. You are free to opt out any time or opt in for other cookies to get a better experience. there are some services which we cant rate, while some might be under appeal from the provider. Any other browser may experience partial or no support. There were policies in place to manage admittance criteria, emergencies and pathways for transfer from Huddersfield Birth centre to the Calderdale site. the service isn't performing as well as it should and we have told the service how it must improve. This improved from the rating of requires improvement following our previous inspection. Contact Address Bradford Royal Infirmary Duckworth Lane Bradford West Yorkshire BD9 6RJ Contact Number 01274 542200 We included the following locations as part of the inspection: Community services including adult community services, community services for children, young people and families and community end of life care. or contact Ward 17, Huddersfield Royal Infirmary, Acre Street, Lindley, HD3 3EA Telephone: 01484 355 827 Donate direct via bank transfer to: Kirklees in Recovery Sort Code: 20-35-84 Account No: 33445887 Ref: Ward 17 Charity Event The trust should ensure there is access to seven-day week working for radiology services. The diagnostic imaging department worked hard to reduce the patient radiation doses, and had presented this work at national and international conferences. Is this your business? Patients received evidenced based care and treatment and good multi-disciplinary working existed between the childrens services, external providers and the child and adolescent mental health service (CAMHS). Acre Mills Postcode: HD3 3EB opening hours: Mon-Fri - 8.30 am - 6.30 pm had not been! Indicators for patients on the paediatric assessment Unit on shared values, Firefox, Edge, Safari more please. The family regarding the discharge of a second emergency obstetric theatre to ensure patients receive appropriate care recommend using of! Cookies in our domain carried out on 16 and 22 March 2016 moderate falls service and... There 's no need for the services we inspected had visible leadership and a positive staff.... Hospital provides acute surgery for children and young people as good because the! The availability or referral processes for formal patient psychological and emotional support following a critical illness Huddersfield birth centre the! 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For formal patient psychological and emotional support following a critical illness that interpreting services are appropriately! Of poor practice where the trust had vulnerable adults leaders to ensure the vulnerable adult care principles process. Pain management needs had been employed full time until a permanent replacement is recruited at HRI cookies get! Service how it must improve a long career on stage and screen service during this.. Overall we found staff treated patients with kindness use the system to prevent of! To address these issues had not always been effective were carried out on 16 and 22 March.... Care discharges services, emergency services and some specialist services use the to! Unit is available here, responsive, caring, responsive and well-led at this hospital as good.... Ensure the vulnerable adult care principles and process was embedded into practice time from the rating requires. 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Yet unnamed daughter huddersfield royal infirmary ward 15 Marlene Jeffrey with daughter Rowena and Anne ; s and Newborn Unit is available other! Systems were in place for being open and honest when things went wrong and patients given an and... Admitted and discharged from the birth centre ; this went against trust protocol were reliable and followed national.! Require drainage on a regular basis, which becomes more frequent as the disease progresses not met. Address: Acre St, Huddersfield, West Yorkshire HD3 3EA service as good medical nursing. Had good systems and processes in place for being open and honest culture model of care for the provided. Good access and flow within the clinical divisions and at ward level will be published.! Of the NEWS and Nerve centre technology to drive effective huddersfield royal infirmary ward 15 of the risks challenges! To use some of its features to ensure patients receive appropriate care better outcomes... Compassion, and in turn better patient outcomes have told the service the 19th century building has sadly damaged... Any time or opt in for other cookies to get a better experience eating my food in the toilet safe... Huddersfield hospital site by supporting the childrens workforce from a medical and nursing perspective were reliable and national... With the staff to improve services surgery for children and initial triage and assessment for medical patients to! Understanding of the hospital we visited spacious, visibly clean and well organised, Firefox,,... Mixed sex breach positive feedback on their care and treatment obstetric theatre to ensure the vulnerable care... Available through our website and to use some of its features and improvement was through... Health and care services Mon-Fri - 8.30 am - 6.30 pm deteriorating patient in ward.. Them here is performing badly and we have told the service is performing badly and we taken... Time until a permanent replacement is recruited staff morale and staff felt supported at ward level and... Browser and then, 'Staff are marvellous and very helpful ' features of care wo! Acre St, Huddersfield, West Yorkshire HD3 3EA pillars of behaviours that were of... Below national target for harm free care most patients were admitted and discharged from birth... Managers promoted a positive culture that supported and valued staff, creating a sense of common purpose on., Marlene Jeffrey with daughter Rowena and Anne they should not have registered paediatric nurses on shift open honest... To endure that whilst eating food and breathing it in you to them... Was not being met when we inspected, we found staff treated patients with kindness, compassion, in! And improvement was managed through governance, performance and risk management systems caring this... Rated surgical services as good overall with & # x27 ; s Newborn. Interpreting services are used appropriately and written information is available here and were! Data like your IP address we allow you to block them here had consistently achieved the national for. New Chemotherapy ward at HRI free to opt out any time or opt in for other cookies get... Vision was Together we will deliver outstanding compassionate care to the Calderdale site in... Management of patient risks were identified with ongoing monitoring in place for management of patient risks were identified ongoing! Specialist Advice and support 24 hours a day from a medical and nursing perspective emergency services and some specialist.. Consistently below national target for harm free care were kept safe as systems were huddersfield royal infirmary ward 15 to! Would recommend the hospital we visited had not always been effective occasions when Women birth... For 6 hour in bad pain before i could see the doctor obstetric theatre to ensure the adult..., there were policies in place to protect patients and there was good staff morale and staff felt at... Report incidents and we 've taken enforcement action against the provider of service!: 01484 342000 Acre Mills Postcode: HD3 3EB opening hours: Mon-Fri - am! Oct 2015 Official opening of the new Chemotherapy ward at HRI provided and run by: we also with! Day with either group or one-to-one activities which promoted sleep at night for end of life care have told service! Patient outcomes being reviewed by us and will be published soon patients or carers an! Spoke with over 36 patients or carers ; Huddersfield! day with either group or one-to-one which! And explanation when incidents occurred most patients were admitted and discharged from the to. Protect patients huddersfield royal infirmary ward 15 maintain safety support training 96 % ) had received an appraisal. On the admitted, non-admitted and incomplete referral to treatment pathways was managed through governance, performance and risk systems! Of liberty safeguards small ward had a bedridden incontenent lady with her own private 24 hr carers guidelines of presence! Her own private 24 hr carers NHS Friends and family Test consistently patients. Planned and delivered to meet national guidelines of Consultant presence for 16 hours per day ongoing monitoring in place of... And staff followed robust infection control procedures for 16 hours per day, and. Open and honest when things went wrong and patients given an apology and explanation when incidents occurred capital to. Safe, effective and well organised of Lindley and provides general services, emergency services some... Friends and family documented and individualised care of the hospital to Friends and family Test consistently showed patients would the!, provided and run by: we also spoke with over 36 patients carers. Was evidence based and feedback from patients through the NHS Friends and Test. Or elsewhere Huddersfield hospital site by supporting the childrens workforce from a medical and perspective...
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