"Smart meters are designed to enhance the customer's experience," McGee said. If you havent already, please register for My Account to get access to in-depth interval data, personalized energy insights, and much more. All Rights Reserved. In the near future, we'll be incorporating the capability of responding quicker when the meters let us know of a power outage.". 2016 - 2023 Consolidated Edison Company of New York, Inc. All Rights Reserved. In 2017, Con Edison announced that over the next five years it planned to replace nearly 5 million electricity meters with smart meters, digital devices that transmit energy consumption to Con Edison via a secure wireless network.The smart meters promised to deliver hands-on knowledge about exactly how much energy a building - or apartment - was using every day. Customers that still want their old meters will be charged $9.50 each month, a fee that goes towards keeping a meter-reader on their route. Let us know if youre having trouble with your service, such as an outage or flickering lights. "You're going to charge me $9.50 to read each meter?" An as always, if ConEd employees are required to enter any customers homes, they can provide their names and employee numbers for verification at 1-800-75-CONED. Hey I'm Constantine, welcome to Octopus Energy! QF9 G 2023 Advance Local Media LLC. Smart meters dont need the internet to communicate. While we're waiting for your meter to connect, you might receive an email asking for a meter reading. "Con Ed was telling me how beneficial it is because it saves you money," Nigro said. Please show them your appreciation by leaving a comment, 'liking' this post, or following this Member. Our full range of Smart Energy Meter products offers robust, flexible and configurable technology for every metering requirement from basic, energy-only metering to comprehensive smart metering functionality - with multiple communication technologies. In other words, don't be surprised if your engineer isn't in an Octopus Energy van! The install will take about an hour per fuel (sometimes longer so best to leave a couple of hours spare). There's already a lot to catch up on. 88 0 obj <>/Filter/FlateDecode/ID[<7AA4D45EFC7F423CA3F7675CC965869D><1F03B87A979B9644B50C24E2D273A511>]/Index[59 54]/Info 58 0 R/Length 136/Prev 205460/Root 60 0 R/Size 113/Type/XRef/W[1 3 1]>>stream Once you log in to My Account, open Compare Charges to view: 2016 - 2023 Consolidated Edison Company of New York, Inc. All Rights Reserved. ConEd and any other utilities with this problem should address it without taking their foot off the smart meter accelerator. Those who opt out incur a $9.50 monthly charge associated with the cost of meter reading. Of course, if youre vehemently opposed to the idea, dont delayonce smart meters are installed, itll cost you nearly $105 to get them removed! Call 811 a few days before you dig to avoid hitting underground pipes and equipment. Here are 10 household items that emit low levels of radiation. Touch device users, explore by touch or with swipe gestures. Instead, the bills were just estimated reads. When smart meters need to communicate with an energy provider, they use WAN. New York, NY 10003. Contact Con Edison Whether you call, write, or visit we will do our best to provide quick and courteous service. If you prefer to write to us, include your account number and as much information as you can about the question or problem. 2016 - 2023 Consolidated Edison Company of New York, Inc. All Rights Reserved. And that's it - we'll take care of the rest! Manhattan: 122 East 124th Street Smart Meter. ConEd claims that it has the authority to charge residents a $100 "No Access Fee" for each month those residents do not schedule an appointment. Log in using your email address if you've already registered. Washington, District of Columbia, Senior Customer Programs Transportation Electrification Manager Having a smart meter adds the problem of emissions from the device itself. Use information from your smart meter to make wiser energy decisions that help the environment. Prosser, Washington, Resource Planning Analyst Just hope I can now reduce my crazy fuel usage. Smart metersgive off the same kinds of radiofrequency waves as cell phones and Wi-Fi devices. But Annadale resident Joe Nigro says he opted out of the installation of a smart meter due to health concerns associated with the devices, which emit a small amount of radiation. We also use third-party cookies that help us analyze and understand how you use this website. According to Con Edison spokesman Bob McGee, fewer than 125 customers on the borough have chosen to opt out of having a smart meter. Start a Post Learn more about posting on Energy Central . Link leads to external site, Share to Mail. To that end, I've become increasingly invested in learning about energy saving Swiping through my energy feed this morning, I came across an article about the problems surrounding Con Edisons smart meter rollout in New York. Some of the benefits of Smart Meters are immediately clear: no more estimated bills. Registered number: 09263424. About two weeks after your meter is installed, youll get access to tools on My Accountthat track your energy use and identify opportunities to save. Psst, weve made smart meter installs something to look forward to @OctopusEnergy had my smart metre installed today. These cookies will be stored in your browser only with your consent. Aclaras I-210 meters combine smart grid functionality with precision measurement, broad communications options, load management support and advanced billing and CRM capability. During that time, we won't be able to take automatic readings from your meter, and your In-Home Display won't work. Smart meters come with a number of advantages, including privacy protection, the abilit. Is this a cause for industry wide concern? Smart meters will make it easier to integrate solar energy with the grid. ff V fgfi?epD1n!q==# Were here to serve our customers. Working from 7 am 8 pm Monday through Saturday, a contractor for ConEd, Aclara Smart Grid Solutions, will dispatch trained employees to effect the installations. Installation of smart meters will continue through 2012. 0 When autocomplete results are available use up and down arrows to review and enter to select. Share to Facebook. For all other matters, please fill out this form and a Con Edison representative will contact you within three business days. "The person is going to come out one time a month and write down two numbers and you're going to charge me an additional $9.50?". Live Chat Email 1-800-752-6633 Emergencies and Service Issues Gas Emergency If you smell gas or suspect a gas leak, leave the area and call 911. First thing's first, the engineer will let you know when they're on their way, park up and get straight to work. Error: Please make sure your photo is under 5MB. Brooklyn: 345 Jay Street at National Grid . Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. WMP has already filed other class actions against companies that have engaged in similar practices of charging illegal or inadequately disclosed fees and may file similar lawsuits on behalf of Con Edison customers who paid $100 No Access monthly fees for ConEds smart meter replacement program. Let's say a smart meter was installed at the beginning of the year; for a period of up to six months, it may not be able to sync with the Con Edison billing system, says Alexander Zafran, senior consultant and business development lead at Aurora Energy Advisors. If youre based elsewhere in the North of England, the Midlands, or in Wales, your engineer will be from Octopus Energy Services (OES). Modesto Irrigation District Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. %PDF-1.6 % Smart meters give you secure access to information, programs, and tools for greater control over your energy use and budget. It may take a few days for us to review your submission. In the case of a gas or carbon monoxide emergency, evacuate the area immediately and call 911 or contact us at 1-800-752-6633. By next June, Con Edison will complete the installation of 181,000 in the borough. Additionally, SmartMeters will only collect raw energy use data, not specific breakdowns of what kind of appliances residents use! In case you need to call to set up the appointment for your meter: 1-800-686-4207 Hugs, marlene Topics: Bay Ridge, Brooklyn | No Comments Comments Name (required) Mail (will not be published) (required) Website 59 0 obj <> endobj DC Public Service Commission According to Con Edison spokesman Bob McGee, fewer than 125 customers on the borough have chosen to opt out of having a smart meter. Phone:800.892.9008 |Email: AclaraSupport@hubbell.com|Web:Aclara Connect. Consolidated Edison of New York, Inc. Benton Rural Electric Association New York, NY 10276-0138, Send legal documentation to: The installation will require about 15 minutes without power, so anyone with life-support equipment should alert ConEd so arrangements can be made. Theyrecord the amount of product, such as electricity, consumed over time, communicating through a central computer system. Should a lawsuit be brought, there is no cost or fee involved in joining the case. I moved to NYC a month ago into an apartment building. Under the Billing & Usage tab, youll find: Were making it more convenient to view your data by moving it from Customer CARE to My Account. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. %%EOF Or youll be able to book an appointment in your online account if therere appointments available in your area (top tip: we usually release new slots every Monday). Commerical locations will have no choice but to adopt the new program, but residential clients may choose to opt outfor a price. Arcadia, Wisconsin, Chief Executive Officer (CEO) Start Using Your Smart Meter About two weeks after your meter is installed, you'll get access to tools on My Account that track your energy use and identify opportunities to save. These cookies will be stored in your browser only with your consent. Chesapeake Utilities Corporation If its been longer than 14 days and you're not seeing your data. See consumption in monthly, daily, and in near-real time. You don't need to do anything if you get this email because your final meter reading from your old meter will have been taken already by our engineer. To take automatic readings from your meter, and your In-Home Display wo be! 10 household items that emit low levels of radiation if your engineer is n't in an Octopus energy carbon! The question or problem 911 or contact us at 1-800-752-6633 an email asking for a meter.. More estimated bills number and as much information as you can about the question or problem or flickering.. Who opt out incur a $ 9.50 monthly charge associated with the cost meter! Residents use advantages, including privacy protection, the abilit your submission take about an per... 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